I had this one gentleman come in, he was homeless, came into the courthouse. He wore overalls. He had something in every pocket. He had a jean jacket with pockets—everything had pockets. Everything he owned was on him. He had a beard down to here, a walking stick. No hygiene, you know, he lived on the street. It was raining; it was wet. He smelled. You know, it was just horrible. And the people I work with, some of the people were just like, “Oh, I can’t take this. I can’t do it.” Like, right in front of the person. And this is a human being. First of all, it’s embarrassing, and I remember I took the wand, and I was like, “Sir, come over here,” and I said, “Let me see your jacket.” I was going through his jacket. I’m going through all this stuff, and this is what he owned. It’s nothing to us, but this is what he owned—his possessions—and it meant stuff to him. So, I took it, and I put it in a little box, and I told him, “I’m putting everything in here. Here is a ticket for it.I promise you will get this back.” And I didn’t make a big deal out of it. He goes and does his whatever he had to do in court and about an hour later, he leaves. I give him his box and things. He comes back the next day. Here’s this homeless guy, was living on the street, like not near the courthouse, I don’t know where it was in Worcester. He walked all the way back that day just to thank me for treating him like a human being. And I was like, "Why wouldn’t I?"
Sherrie Glenn was born in Rhode Island, but has lived in Worcester, Massachusetts for about 20 years. At 43, she currently works as a court officer at the Worcester District Court. In this interview, she shares many stories from her past, touching on her struggles with coming out as a lesbian, working her way through the criminal justice system, finding love, and having children. She is a determined role model with a tough exterior, but discusses very emotional stories of her experiences with her own parents. She emphasizes the bond with her children, and explains how being a mother has changed her life for the better. Sherri uses her own struggles as a way to reach out to others. She tries her best not to be judgmental, and she reflects upon moments where this quality has been especially useful in her attempt to make a difference in someone else’s life.